Stand Up Paddle Board Policies

1. DAMAGE DEPOSIT. A damage deposit is required for all rentals prior to boarding/occupancy and is as follows: Ski boats, patio boats, and personal watercrafts are $500.00. Fishing boats and water toys are $200.00 Damage deposits can be made by cash or credit card. NO PERSONAL CHECKS WILL BE ACCEPTED. NOTE: Deposits will be kept in total, or in part, if small boats are returned damaged, unclean or without complete inventory. The deposit will be refunded less any charges for extensive cleaning, damages or loss of inventory items, or charged to a credit card if deposit is insufficient to cover damages.

2. CANCELLATION: There is a full refund on reservations canceled 5 days or less from the date of booking if the reservation is made at least 75 days prior to the arrival date. 50% of the deposit is refundable if the reservation is cancelled in writing, more than 75 days prior to arrival date. Cancellations made 46 to 74 days prior to arrival date will result in forfeiture of full deposit. All fees paid will be retained if canceled within 45 days of arrival date.

2. REPAIR & REFUND POLICY. Jones Valley Resort is committed to making your Vacation as trouble free as possible. Please understand that there are many operational parts on a boat, several of which can fail unforeseeably. Although there are NO REFUNDS given for such failures, it is our commitment and responsibility to repair the problem in a timely and efficient manner. This can only happen if we are made aware of the problem at the time it occurs. Should you experience failure of any kind, please notify the Resort immediately. Refunds are not given for inconveniences due to boat malfunctions.

3. GAS. The fuel tanks are full at departure and will be filled at the primary Renter's expense upon return of the vessel. Storage/transport of gas containers of any type is strictly prohibited on boats and boats may only be refueled at California State Regulated fueling stations. All fuel used is the primary Renter's responsibility. 

4. CHECK-IN. Renters may not board the boat or other equipment until all paperwork has been completed and instructions regarding operation of boat and equipment have been completed.

5. CHECK-OUT. The Vessel must be unloaded, cleaned, and returned to the dock by 4 pm (off-season) or 6 pm (on-season) on the return date shown above. A late charge may be charged on late returns and will be deducted from the deposit or charged to a credit card.

6. NO REBATES WILL BE MADE FOR LATE ARRIVAL OR EARLY RETURN. JONES VALLEY RESORT IS NOT RESPONSIBLE FOR LOSS OF RUNNING TIME DUE TO EQUIPMENT FAILURE, WEATHER, ILLNESS, ACCIDENTS OR CHANGES IN PLANS.

7. PARKING PERMITS. Jones Valley Resort provides a set number of parking passes to guests based on the type of boat rented. Please be aware that due to limited parking during peak season we will not allow the purchase of additional parking permits. Vehicles not displaying a parking permit will be towed at the owner's expense. Additional permits are available for purchase for $20.00/day during the off-season.

8. WE ARE A PET FRIENDLY RESORT. Jones Valley Resort is a pet friendly resort and will accommodate one pet at no charge. Each additional pet will require a non-refundable charge of $35.00 to be paid prior to occupancy/boarding. Any excessive cleaning required upon departure of pet hair, urine, etc. will be charged to the credit card on file at the rate of $95.00 per hour. Any damages will be charged at replacement cost.

9. COMPLIANCE WITH LAWS.  During the term of this Agreement, I agree to comply with all of the laws and regulations of the United States, the State of California and the local jurisdictions. Jones Valley Resort reserves the right to cancel the remaining period of the rental with the resulting forfeiture of any fee paid in respect of the rental period, if in the opinion of a representative of Jones Valley Resort relating to the use or operation of the boat, or is in contravention of the Regulations and such contravention is a hazard to navigation, people or property, including the boat or undue interference with the rights of others. The Forest Service has determined that unprecedented and dangerous fire conditions exist due to a combination of extreme heat, significant wind events, dry conditions, and limited firefighting resources. When operating under an exemption permit, I understand that emergency services may be slow, limited, or unavailable for assisting this business and its customers. In addition, customers are made aware that current conditions on and around Shasta Lake are hazardous due to the risk of fire ignitions and extreme fire activity, air quality and the lack of emergency responders. 

10. PERSONAL PROPERTY.  Jones Valley Resort shall not be liable for loss of, or damage to, any property left, stored or transported in or on or by the vessel, either before or after the return thereof to Jones Valley Resort whether or not such loss or damage was caused by or related to the negligence of Jones Valley Resort, its agents, and employees. The contract holder does hereby assume all risk or such loss or damage and waives all claims against Jones Valley Resort, its agents, and employees, by reason thereof, and agrees to hold Jones Valley Resort, its agents, and employees, against all claims based on or arising out of such loss or damage.

11. VESSEL & EQUIPMENT RESPONSIBILITY.  For the duration of the Agreement, I understand that I am fully responsible for the command and control of the Vessel listed above and all equipment including, but not limited to, appliances, appurtenances, and supplies. By signing this agreement, I certify that I am competent to handle and operate the Vessel for transportation of persons or property and not to allow more than the allowable number of persons aboard the Vessel at any one time. I also agree that I am not in any way an agent, servant or employee of Jones Valley Resort and will not permit any repairs to be made or liens or accessories to be placed against the Vessel without first obtaining the express written permission from Jones Valley Resort to do so.